The same thing applied to FIFA 21, as the system requirements have been posted for some time already.
However, a slight mistake in communication made it so that different platforms had different system requirements written on them.
EA posted lower system requirements by mistake
On EA’s answers page, users have been complaining that their game would crash at launch for no apparent reason:
I have it on PC and every time i open the game i see the loading screen and then the game shuts down, can someone give me any help? My PC is better that the recommended requirements for the game BTW.
Unfortunately, it seems that the issue was not hardware-related at all, but rather that players with lower system requirements attempted to launch the game.
An EA representative went on to clarify the situation:
First of all, sorry for taking so long to get back to you on the Minimum requirements mix-up. After investigation we can now confirm that the correct system requirements can be found on the Origin site here. The ones shared on help.ea.com & the steam client are incorrect at the time of this post and we are working with the concerned teams to get these updated.
We know that a lot of you have shared their DxDiags which allowed us to see that a lot of you are using the same processor.
Those who have AMD Phenom II processor are below requirements and will not be able to run this game.
The representative then provided links to the refund pages to all the platforms where players might have bought the game from, including Steam and Origin.
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