Some keyboards require you to press the keyboard key combo of Fn + F8 to toggle between the touchpad and keyboard controls.
If the aforementioned keyboard combination doesn’t work, you might want to check your manual and find the correct shortcut.
4. Re-sync keyboard and USB receiver
Try re-establishing the wireless connectivity with the USB receiver. You can do so by switching off the keyboard and/or the USB receiver if the USB receiver has a switch.
Alternatively, disconnect the receiver and insert it to a different USB port. It might also take a few minutes for the connections to stabilize, or so be patient.
After the connection is established, see if the trackpad is responding. You might also want to restart your computer as well to allow things to start afresh.
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5. Verify signal interference
If the trackpad is working erratically, the cause might be a potential interference with another wireless device in the vicinity.
To minimize the interference, change the location, and see if the device is working properly. You can also disable other wireless devices and check if that helps.
6. Check with another PC
Lastly, check the keyboard by connecting to another PC. If it is still malfunctioning, the keyboard itself might be at fault. Get in touch with the manufacturer to remedy the issue.
There you go, these are a couple of solutions that you can try if your wireless keyboard trackpad isn’t working. Feel free to let us know in the comments section if our solutions worked for you.
Editor’s Note: This post was originally published in June 2019 and has been since revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.
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