Thus, you will prevent file loss and even permanent damage to your computer, because this tool scans your device for outdated drivers and recommends the appropriate new versions to install.
You can rest assured that DriverFix offers only reliable driver options, from its built-in database.
DriverFix
Avoid unexpected system update errors by keeping all your device drivers up to date with this powerful, yet simple tool.
2. Run the Network troubleshooter
- Go to Settings.
- Head over to Update & Security > Troubleshoot.
- Find Windows Update, and click Run the troubleshooter
- Follow further on-screen instructions.
- Restart your computer.
Microsoft’s troubleshooting tool is extremely useful when dealing with various system-related issues, including Windows Update problems.
3. Fix connection issues
Now, let’s investigate if something’s wrong with your internet connection. The simplest way to check this is to, well, connect to the Internet.
Check out some of the following articles and see if any of these problems apply to your situation:
4. Restart Windows Update service
- Go to Search, type services.msc, and go to Services.
- In the Services list, search for Windows Update.
- Right-click and go to Properties, then choose Disable.
- Restart your computer.
- Check out Services again and make sure that Windows Update is Disabled.
Now that the Windows Update service is disabled, let’s also delete the Software Distribution folder. This folder stores all the update data and info before it gets installed on your computer.
So, deleting this folder will reset the complete update mechanism. We’ll also re-enable the Windows Update service after deleting the folder.
Here’s what you need to do:
- Find the SoftwareDistribution folder in File Explorer.
- Rename the folder to SoftwareDistribution.OLD (you can delete it, as well but why to take unnecessary risks).
- Restart your computer.
- Once again navigate to Services and find Windows Update.
- In Properties, change from Disabled to Manual.
- Restart your computer once again.
- Check again for updates.
5. Run the SFC scan
- In Windows Search type cmd
- Right-click and Run as administrator.
- In the command line type: sfc/scannow
- The process should last a few minutes.
- After it’s done, close the command prompt.
In case you’ve never heard of this feature, the SFC scan is Windows’ built-in tool for resolving various problems. And it could be useful here, as well.
Learn everything there’s to know about SFC by reading our handy guide!
6. Run the DISM
- Press Windows key + X and run Command Prompt (Admin).
- Copy and paste the following command:
DISM.exe /Online /Cleanup-image /Restorehealth - In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type the following command:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
Note: Be sure to replace C:/RepairSourceWindows path of your DVD or USB.
Similarly to the SFC scan, DISM (Deployment Image & Servicing Management) is also a tool for dealing with various system errors, but a more advanced one.
So, if the SFC scan didn’t get the job done, your chances are better with DISM.
7. Switch to the iPv4 network
- Go to Search, type network connections, and open Network Connections.
- Right-click the connection (either LAN or Wi-FI) you’re currently using and choose Properties.
- In the list of the connection items, uncheck the iPv6 box and confirm the selection.
- Save the changes.
- Go to Windows Update and check for updates.
This solution was helpful when dealing with Windows 10 update error 0x8024401c so it might also help in this case.
That’s all, we certainly hope at least one of these workarounds helped you with the 0x80072efd error. If you have any comments, questions, or suggestions, just let us know in the comments below.
Editor’s Note: This post was originally published in March 2019 and was completely revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.
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