Your account settings are out of date in Windows 10 Mail app

by Ivan Jenic

Troubleshooting Expert

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• Windows 10 has a  built-in Mail app that it's been chosen by many users all over the world.
• Users report having their Windows 10 Mail account settings out of date and, in this article, we are exploring ways that can help you solve this. 
• Make sure to check out our Windows Mail app Guides for more related solutions.
• If you are looking for more guides and similar fixes, don't forget to bookmark our dedicated Fix Hub.

Email is the key to communication in this age, and when it comes to sending emails some users prefer to use the Universal Mail App that comes with Windows 10.

Sadly, it seems that there are some issues with the Mail App and some users are getting the error message Your account settings are out of date.

Before trying to fix this error make sure that your Windows 10 is up to date.

When it comes to these types of issues, Microsoft usually fixes them with a Windows update, so if you’re experiencing this problem, check for updates, update your Windows 10 and see if the issue still persists.

If the issue persists, try one of the following solutions.

1. Reinstall the app and rename its folder
2. Use another email client
3. Temporarily disable your antivirus and firewall
4. Switch to a local account and delete your email account from the Mail App
5. Uncheck the option Sync with an Internet time
6. Run SFC
7. Run the Windows 10 Troubleshooter

How can I fix the account settings out of date in Windows 10 mail app?

1. Reinstall the app and rename its folder

1. Type PowerShell into the search bar.
2. Right-click the PowerShell icon and choose Run as administrator.
3. Enter the following command:
   • Get-AppxPackage | Where-Object -Property Name -eq 'microsoft.windowscommunicationsapps' | Remove-AppxPackage
4. Restart your computer.
5. Next, find %LOCALAPPDATA%Comms and rename it.
6. Now visit the Microsoft Store.
7. Next, reinstall the Mail application.

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2. Use another email client

If nothing worked, maybe you should consider switching to a third-party email client. We suggest you check our Mailbird review, which is one of the top mail clients on the market at the moment.

This email client is a great platform that will allow you to have all your email accounts in one place. You will be on just one click away from reading the latest emails.

Additionally, having all your social media accounts integrated into Mailbird is an amazing feature. You can keep your conversations going and not losing time with switching between tabs.

Mailbird

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3. Temporarily disable your antivirus and firewall

Sometimes, your security solutions may block some of your programs. Most antivirus or firewalls can interfere with your email app and turning them off could solve the problem. Don’t forget to re-enable your security tools once you’ve solved the problem.

Gladly, this error does not occur when using Bitdefender. Ranked as one of the top antiviruses of the moment, this software is highly effective and offers top-notch features to its users.

You get real-time protection and the multi-layered ransomware shield will keep all your files safe. Not to mention protection against online phishing and fraudulent attempts.

Bitdefender

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4. Switch to a local account and delete your email account from the Mail App

1. Go to Settings and choose Accounts.
2. Next, select sign in with a Local Account instead.
3. Log in with your local account and start the Mail App.
4. In Mail App go to Settings and choose Accounts.
5. Find your email account and click Delete Account.
6. Switch back to the Microsoft account.
7. Go to Settings and select Accounts.
8. Next, log in with your Microsoft Account.

Note: After you’ve logged in with your Microsoft account your email account should be added to Mail app automatically and work without any problems.

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5. Uncheck the option Sync with an Internet time server

1. Go to Start and type control panel.
2. Next, double click on the first result to open Control Panel.
3. Go to Clock, Language & Region and select Data & Time.
4. On the Internet time tab select Change settings.
5. Uncheck the option Sync with an Internet time server.
6. Click OK.

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6. Run SFC scan

1. Go to Start and type cmd.
2. Next, right-click on Command Prompt.
3. Select Run as administrator.
4. Now type the sfc /scannow command.
5. Restart your computer. All corrupted files will be replaced on reboot.

Note: Don’t forget to first backup your Registry in case anything goes wrong. In this manner, you’ll be able to restore a working version of Windows.

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7. Run the Windows 10 Troubleshooter

1. Go to Settings and select Update & Security.
2. Next, on Troubleshoot select the Windows Store Apps option.

 

We hope that the solutions listed above helped you fix this problem. If you’ve got additional suggestions on how to fix this error message in Windows 10, let us know in the comments below.

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Editor’s Note: This post was originally published in October 2015 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

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